Privacy Policy
Last Updated: January 2025
F-Tehnik d.o.o., company ID 21882151 and Tax ID 113520343. F-Tehnik (hereinafter: the Merchant) is fully committed to protecting the personal data of users of the website f-tehnik.com and of customers who purchase products from the Merchant via the said website. All customer data is strictly kept and is accessible only to the Merchant's employees who need it to perform their duties.
The data collected includes IP address, email address, and name. The purpose of collection relates to creating user accounts and communicating with users. The data controller is exclusively F-Tehnik. You have the following rights regarding the processing of your personal data: The right to obtain confirmation as to whether we process your personal data; The right of access to your personal data; The right to rectification of your personal data in case of error; The right to request the cessation of processing of your personal data; The right to erasure of your personal data; The right to request the transfer of your personal data to another service provider. You may exercise all your rights by contacting us at: office@f-tehnik.com and +381 63 8766884.
The Merchant implements appropriate technical and organizational measures to protect against unauthorized or unlawful use of customers' personal data, including data encryption in accordance with applicable standards.
When you visit the website f-tehnik.com, the Merchant may collect certain personal information necessary for the customer to set up their account, as well as data required for payment or delivery of orders. Information of unregistered users is not stored permanently but is retained only as long as necessary for order processing, any return or exchange, response to any complaint/feedback, or for sending promotional information you have subscribed to.
If the Customer no longer wishes any of their data to be held in the customer database, they must send a request to office@f-tehnik.com. The Merchant will process such a request and notify the Customer by email of the removal of data from the customer database.
The Merchant will not disclose customer data collected via the website f-tehnik.com or stored in the registered customer database to any third party, unless required to do so under the applicable laws of the Republic of Serbia.
Minors may not use the f-tehnik.com online store.
The supervisory authority for the protection of personal data is the Commissioner for Information of Public Importance and Protection of Personal Data of the Republic of Serbia. You may contact the authority at Bulevar kralja Aleksandra 15, 11000 Belgrade, Republic of Serbia, by email at office@poverenik.rs or by phone at +381 11 3408 900.
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